Reference

Terms That Cover Your Account on ok bad

These terms set out what you agree to when you open and use an account on ok bad. Access and eligibility depend on your local law and the region you're in — read through before you deposit via bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates notified via account
ok bad Terms That Cover Your Account on ok bad
HOW WE OPERATE

How ok bad Handles Your Account Data

Account Security

Your account is protected with OTP verification on every login. We do not store your bKash or Nagad PIN — payment confirmation happens inside your wallet app, not on our side.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required under applicable law after closure. You can request a summary at any time via support.

Cookies and Tracking

We use session cookies to keep you logged in across your mobile browser and to remember your deposit method preference. You can clear these in your browser settings without losing your account.

Requesting Changes

To update your registered details or request account data, contact support through your account dashboard. Identity verification is required before any changes are processed.

TERMS CONTACT

Reach Us About These Terms

Team online

Account Support

Questions about how these terms apply to your account? Write to us through the support form inside your account dashboard. We respond to terms queries within one business day.

Email Us

For formal notices or written queries about your rights under these terms, email our support address listed in your account settings. Keep a copy of your message for your records.

Live Chat

For quick clarifications on what a specific clause means for your account or your bKash and Nagad transactions, our live chat is the fastest path to an answer.

Common Questions About These Terms

These terms apply to anyone who opens an account on ok bad. Eligibility depends on your local law and the region you're in. If access is restricted in your area, these terms still govern any prior account activity.

We can update these terms, but we'll notify you through your registered account before changes take effect. Continuing to use your account after that notice means you've accepted the updated version.

Inactive accounts are subject to our dormancy policy, which is outlined in your account settings. We'll contact you on your registered details before any action is taken on a dormant account.

Start with our account support channel — provide your transaction reference and the amount. Most payment disputes involving bKash, Nagad, or Rocket are reviewed and responded to within two business days.

Yes. Submit a data request through the support form in your account dashboard. We'll verify your identity first, then provide a summary of the account and transaction data we hold for you.

These terms are read in the context of applicable Bangladesh law for accounts registered in eligible Bangladesh regions. Where local law conflicts with any clause, local law takes precedence to the extent required.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.