Reference

Privacy Policy

We collect and process account information when you register, deposit via bKash, Nagad or Rocket, and interact with our lobby. This policy explains what we gather, how we use it, and your rights under data-protection principles applicable in eligible regions.

Account registration dataPayment wallet detailsDevice and session logsSupport conversation recordsCookie and analytics identifiers
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DATA PRACTICES

How We Protect and Use Your Information

We encrypt account credentials and payment references in transit and at rest. Session cookies expire after thirty days of inactivity. You control marketing preferences from your profile page. Here is how each layer works in practice.

Encryption and storage

Passwords are hashed with a salt unique to your account. Payment wallet details pass through TLS connections and are tokenised by our payment gateway. We store only the token reference, not your full bKash or Nagad account number.

Cookies and tracking

Essential cookies keep you logged in and remember your language choice. Analytics cookies count page views and measure how long visitors spend in each game category. You can block non-essential cookies through your browser settings without losing access to deposit or withdrawal features.

Retention and deletion

Active account data stays on file as long as you hold a balance or have logged in within the past twelve months. After that window we anonymise session logs and archive transaction records. Deletion requests are honoured once all withdrawal verifications and dispute windows close.

Third-party sharing

We pass transaction details to bKash, Nagad and Rocket only to complete your deposit or withdrawal. Game studios receive a session token but not your name or contact details. We do not share your information with advertisers or data brokers.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to see what information we hold, correct a mistake in your profile, or ask us to remove records that are no longer necessary, start a conversation through any of these channels. Our team will verify your identity using your registered email or mobile number before sharing account details.

Live chat Open the support icon in the bottom corner of any page while logged in. Privacy requests are routed to a senior agent who will confirm your identity and explain next steps within the same session.
Email Send your request from the email address linked to your account. Include your username and a brief description of what you need. We aim to respond within two business days with the information or an update on deletion timelines.
Account settings Log in, tap the profile menu, then Privacy & Data. You can download a copy of your registration details, deposit history and support tickets as a JSON file, or submit a deletion request that we will process once any pending…

Privacy Policy FAQ

We ask for your mobile number, email address and a password. When you deposit through bKash, Nagad or Rocket we receive a transaction reference and wallet identifier to credit your balance and verify future withdrawals.

Active records remain on file while your account holds a balance or shows a login within twelve months. After that we anonymise session logs and archive payment history for the period our processors require for dispute resolution.

Yes. Log in, go to profile settings, then Privacy & Data and tap Export My Information. You will receive a JSON file with registration details, deposit history and support tickets within a few minutes.

We pass transaction identifiers to bKash, Nagad and Rocket to complete deposits and withdrawals. Game studios see a session token but not your name or contact information. We do not sell data to advertisers or brokers.

Submit a deletion request through live chat or email from your registered address. We will process it once any pending withdrawals clear and the dispute window closes, then confirm by email when your records are removed.

Essential cookies keep you logged in and save your language choice. Analytics cookies measure page views and game-category interest. You can block non-essential cookies in your browser without losing access to deposits or the lobby.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.